OWNER OF WEBSITE:
Pro-Tint, Inc.®

POSTAL ADDRESS:
1098 N. Cannon Blvd. - Kannapolis, NC 28083

HOURS OF OPERATION:
8:00am - 5:00pm Monday thru Friday Eastern Time, except holidays.

OUR MISSION STATEMENT:
"We are a team of professionals who, with our knowledge and experience, excel at creating solutions that meet our customers needs by providing the very best products, customer service and quality work." Pro-Tint, Inc.® is committed to providing window film and services of the highest quality and greatest value to its customers.

OUR PURCHASE AND RETURN POLICY:
Pro-Tint, Inc.® will accept MasterCard, Visa, Discover and American Express credit cards on its website; we also accept checks, cash and debit cards at our retail locations.

Most orders received before 1:00 pm. will be shipped the same day. If your order will be delayed, then you will be contacted detailing the estimated delivery date. If the estimated delivery date is unacceptable, then you may cancle your order with no penalty, and any payment made, will be returned in full.

Every effort is made to provide quality products and service, if we made an error in the processing of your order, or you have received something that is defective, you may return it, in new condition, within 15 days for a replacement product or a full refund.

If you have ordered a custom cut item and the product is defective, you may return it, in new condition, within 15 days for a replacement product.

Important! Before returning an item a Return Authorization number is required. You can obtain a Return Authorization number by calling us at: 1-800-553-8673 Monday - Friday, 8:00am - 5:00pm Eastern Time.

INSTALLATION WARRANTY ON WINDOW FILM PRODUCTS:
All of our professional window film installations are warranted thru the manufacturer of the product chosen. Most automotive and residential installations are covered by a lifetime warranty on film and labor, commercial installations typically being covered for 10 years on film and labor. A manufacturer's warranty card/form will be included with your paperwork. Consult your sales representative for the specifics on each installation.